Shipping Policy

Last Updated: November 2025

Thank you for shopping at Knowva.
Please note that all products available on our platform are digital downloads. We do not sell, manufacture, or ship any physical items.

Digital Delivery

All Knowva products — including eBooks, templates, planners, guides, and toolkits — are delivered digitally via secure download links.

Once your payment is successfully processed, you will receive:

• A confirmation email with your order details.

• A download link to access your digital files immediately.

If you don’t receive your download link within a few minutes of purchase, please check your spam or promotions folder. If it’s still missing, contact our support team for assistance at contact@knowledgevia.com.

Delivery Time

• Instant delivery for all purchases.

• Download links are sent to your registered email address immediately after payment confirmation.

• The download link remains active for 30 days from the date of purchase.

• We recommend downloading and safely storing your files within this period.

No Physical Shipping

Knowva does not offer or support any physical delivery methods such as postal, courier, or freight.
All our products are digital, so no physical packages or shipments will ever be sent.

Failed or Missing Downloads

In rare cases, technical issues may delay or interrupt delivery.
If you experience any problems accessing your product, please reach out to contact@knowledgevia.com within 3 days of purchase. Our team will verify your order and resend your files or provide alternative access.

Contact Us

For any questions or issues regarding your digital delivery, contact our support team:
📩 contact@knowledgevia.com